Privacy Policy | Gale Force Vector LLC

Privacy Policy

Effective Date: March 2, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Gale Force Vector LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services (Review Revenue, Vector Voice, Vector Guard, Vector Vision, and Social Revenue)
  • Processing transactions and payments
  • Communicating with you about inquiries, appointments, and updates
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions and comply with the TCPA and all applicable laws.

Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

Message Frequency & Content: Frequency varies based on your interactions. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent.

Help & Support: Reply "HELP" for assistance or contact us via our support email.

Carrier Information: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in our operations (e.g., payment processing, scheduling). They are contractually obligated to maintain confidentiality.
  • Legal Compliance: If required by law or to protect our rights and safety.
  • Business Transfers: In case of mergers or acquisitions, where your data remains protected under these terms.

Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services for the sole purpose of delivery.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure access controls, and regular security updates. While we strive to use commercially acceptable means, no method of electronic storage is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember your preferences, and improve functionality. You may control cookies through your browser settings, though disabling them may limit certain website features.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information. You may opt-out of marketing emails by clicking "unsubscribe," opt-out of SMS by replying "STOP," or withdraw consent for future communications at any time.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. This policy applies only to information collected by Gale Force Vector LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a prominent notice on our site.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Gale Force Vector LLC
Address: 5900 Balcones Drive, STE 100, Austin, Texas, 78731
Email: [email protected]
Website: www.galeforcevector.com